Our facilitators
Steedan’s facilitators bring extensive experience in professional writing, editing and training. Each facilitator is selected for their ability to deliver clear, practical guidance in complex government and business environments.
Our facilitators understand the pressures of high-level writing and tailor every session to organisational standards, expectations and real-world constraints.
Lead facilitator:
Lynne Hayward
Lynne Hayward is the founder and lead facilitator at Steedan. She has delivered national and international writing training since 1986 and is widely respected for her expertise in high-level professional, government and corporate communication.
Her facilitation style is structured, approachable, engaging and uses real stories and examples to being the concepts alive. She can take complicated principles and break them into bite sized skills ready for immediate application. This provides inspiration to attendees to ‘try something new’ and expand their skill base.
“Helping people reach full potential is my passion. I ache when I see people stagnate in positions because of an underdeveloped skill, or the lack of confidence to stretch themselves”.
Testimonial from a 2025 course participant:
“Lynne really knew her stuff; she taught me things that I was not aware of, she made it very specific to our businessus and always had a reference to back up the information she was teaching. She was super engaging, friendly and made people feel comfortable with sharing their thoughts, even if they might not have the right answer.”
Local Government
City of Melbourne
Mornington Peninsula Shire Council
Whitehorse City Council
Brimbank City Council
Wyndham City Council
City of Casey
Banyule City Council
Corangamite Shire
Mitchell Shire Council
City of Wodonga
Central Highlands Regional Council (Qld)
Mansfield Shire Council
City of Yarra
Indigo Shire
Mount Alexander Shire Council
Bass Coast Council
Benalla City Council
Murrindindi Shire Council
Moonee Valley City Council
Dandenong City Council
Alpine Shire Council
Stonnington City Council
Bayside City Council
City of Kingston
Glen Eira Council
Hume City Council
Merri-bek Council
Yarra Ranges Shire Council
Whitsunday Regional Council (Qld)
Woollahra City Council (NSW)
City of Maribyrnong
City of Port Phillip
City of Yarra
Private Sector
AustralianSuper (Aust, UK and USA)
Australian Cricket Board
ANZ
BASF
RACV
Country Road
National Australia Bank
Honda
Crown Casino
WSP
Moore Aust
Melbourne Airport
Kleenheat
AAMI
Officeworks
Metricon
SpecSavers
BMW
Cricket Australia
Reliance Petroleum
A.G. Coombs
Spotless
TrafficWorks
DataCom
AIA Insurance
RACV
Nissan
Telstra
Probuild
Siemens
Bunzl
McMillan Shakespeare
Computershare
Fernwood
Adidas
Alcoa
Bonjiorno Partners
Walt Disney
MV Anderson
NWC Research
Fonterra
SW Australia
Varian Technologies
Invesco
Carlisle Homes
Mercedes Benz
Aviva
DemoPlus
Amcor
Visy
United Group
Toll
Thales
Sales Force
KPMG
Core Marine
Suncorp
Good Guys
GHD Consultants
ESSSuper
Esanda Finance
Deloitte Consulting (Asia, South Africa and Aus)
Coles Myer
Government and Not for Profit
Anglicare
Department of Home Affairs
Busselton Water
Department of Jobs, Skills, Industry and Regions
Safe Transport Vic
Beyond Blue
QLD Office of Industrial Relations
WorkSafe
GWM Water
Coliban Water
City West Water
Barwon Water
Tas TAFE
Department of Home Affairs
Office of Industrial Relations (Qld)
Master Builders’ Association
WorkSafe Vic
Major Roads Project Vic
Department of Transport and Planning
Suburban Rail Loop Authority
Department of Treasury and Finance
Energy and Water Ombudsman
Educational Services Australia
Australian Financial Complaints Authority
SPAusnet
Department of Health
University of NSW
Public Records Office Vic
V/Line
TAFE NSW
Tas Water
Murrumbidgee Irrigation
Magistrates Court (Qld)
Southern Health
Vic Police
Holmesglen Institute of TAFE
Corangamite Water Catchment Authority
Members of Parliament Support Staff
Office of Projects Vic
Wimmera Uniting Care
Department of Defence
State Revenue Office
Latrobe Community Health Services
Southern Rural Water
IPPA NSW
Australian Council for Educational Research
Future Skills Organisation
Facilitator:
Rani Yorkston
Rani is a highly experienced Senior Communications and Engagement Specialist with 3 decades of expertise across communications, change management, engagement and strategic planning. She has a strong track record supporting complex organisational transition, transformation and cultural development.
She has led executive strategic planning sessions, delivered training in public speaking and stakeholder engagement, managed communications for major change programs, and voiced eLearning modules for internal capability uplift.
Rani brings a warm, upbeat style to facilitation and naturally helps people feel included and confident to participate. She makes complex ideas feel clear and accessible, while keeping energy high and the room engaged. Colleagues describe her as fluid, articulate and relatable — a confident leader who always makes space for others. Her focus is on creating an enjoyable and collaborative experience that leads to real outcomes.
Rani enjoys sharing the techniques she has gained through years of professional writing with course participants.
Industry experience
Utilities
Energy and Gas
Government and Councils
Infrastructure and Transport
Financial Services and Insurance
Film and Media
Consumer Goods and Retail
Technology and Innovation
Education and Training
Not-for-Profit and Community Engagement
Qualifications
APMG AgilePM certified
ITIL4 Service Management – certification due in early 2026
Microsoft Certified Trainer – certification due in early 2026
DFCC – Didactic and Formative Competencies Certificate – due in early 2026
Graduate Diploma Journalism Uni SA
Bachelor Management (Marketing) Uni SA
Diploma Change Management
APMG Change Management certified
