Privacy policy

1. Introduction

Steedan (‘we’, ‘us’, ‘our’) is committed to protecting your privacy and handling personal information in a transparent and responsible manner.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website or engage with us.

2. Personal Information We Collect

We may collect personal information including, but not limited to:

  • Name

  • Organisation

  • Email address

  • Phone number

  • Enquiry details or training requirements

We only collect personal information that is reasonably necessary for our business activities.

3. How We Collect Personal Information

Personal information may be collected when you:

  • Submit an enquiry via our website

  • Contact us by email or phone

  • Engage with us regarding training or consulting services

We may also collect limited technical information (such as IP address or browser type) to help improve website performance.

4. How We Use Personal Information

We use personal information to:

  • Respond to enquiries

  • Discuss training or service requirements

  • Deliver and administer our services

  • Communicate relevant information about Steedan

We do not sell, rent or trade personal information.

5. Disclosure of Personal Information

We may disclose personal information:

  • To trusted service providers who assist in operating our business (e.g. IT or hosting providers)

  • Where required or authorised by law

Any third parties are required to handle personal information in accordance with applicable privacy laws.

6. Confidentiality

We treat all personal information and enquiry details as confidential.
Where training involves organisational documents or examples, confidentiality is respected in accordance with agreed arrangements.

7. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure.

While we endeavour to protect information transmitted online, no method of transmission over the internet is completely secure.

8. Access and Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date.

Requests can be made using the contact details provided below.

9. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve functionality.

You can disable cookies through your browser settings, although this may affect website performance.

10. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective once published on this website.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Steedan via the Contact page.

13. Governing Law

This Privacy Policy is governed by the laws of Victoria, Australia, and complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth).